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PCPC : Parent Co-Operative Preschool Corporation

PCPC: Parent Co-operative Preschool Corporation

e-newsletter 10: This is the time of year to ... Market your Centre!

[May 27, 2009]

Information Corner —

This is the time of year to… Market Your Centre!

The Marketing Committee has a very important job! They are responsible to:

Are you new to the Board of Directors, or are you a member of the Marketing Committee and you need some advice and information on:

The great news is that PCPC has all of the answers and advice on these topics! Visit the PCPC website and follow the link (http://www.pcpcontario.org/marketing-committee) to view the Board of Directors: Marketing Committee presentation!

(Please note that this presentation is only available to current PCPC members)

Ten Steps for Giving Constructive Critical Feedback

1. If giving feedback makes you uncomfortable, prepare by practicing with a trusted colleague, family member or your manager.
2. Gather facts about the situation and then give the feedback promptly. Delays caused by supervisory avoidance often cause the employee to challenge the validity of the feedback.
3. Give constructive critical feedback in private; choose a room with a door that closes, where confidentiality can be ensured.
4. Make the feedback meting short (15 minutes or less); keep the tone positive and calm.
5. Make the feedback specific to the task, behaviour or activity; describe exactly what did or did not happen (the ‘criticism’) and then identify specifically what needs to improve and how (the ‘constructive’).
6. Have a brief discussion about how the employee could go about improving their performance. If the problem occurred because the employee lacks the skill required to do the job properly, put a plan for training, coaching or mentoring in place.
7. Ensure the employee understands that your expectation is for immediate and ongoing performance improvement (i.e. a short-term change in performance followed by deterioration is not acceptable). Seek the employee’s commitment to put forward their best effort in the future.
8. Make verbal feedback only at this stage. It is not necessary for feedback in written form as this confuses feedback with written warnings. Make a simple note in your day-timer which documents that the meeting took place and the key issue.
9. If the employee challenges your point, first ensure that you have your facts straight. If you are sure of your facts (which you should be before you hold a feedback meeting), then restate your feedback one more time, clarify your expectations (i.e. that the employee will improve their performance or behaviour) and adjourn the session.
10. If a follow-up meeting is needed, schedule it before you adjourn your feedback session. Ensure you observe the employee’s performance after the feedback session and give positive feedback for improvements. If the employee requires further skill development, create an action plan (who, will do what, by when) for coaching or skill training before you adjourn your feedback session.
To review more information on Human Resources topics, visit the PCPC website and follow the link (http://www.pcpcontario.org/human-resources) to view the Board of Directors: Human Resources presentation!

(Please note that this presentation is only available to current PCPC members)

What Are Your Views on the Downturn?

In March, Exchange Everyday asked their readers to participate in the Exchange Stimulus Package by sharing their ideas on how to make change happen in their program and community — and now they have provided the ideas from the winning articles!

To view the top twenty articles as selected by the voters and fifty more ideas that received honourable mention…

Exchange EveryDay is the official electronic newsletter for http://www.ChildCareExchange.com — this unique and informative newsletter will be delivered to your email five days a week bringing you news stories, success stories, solutions, trend reports, and much more — they also know how pressed for time you are, so each report is short and to the point!

To sign up for these unique and informative newsletters visit http://www.childcareexchange.com/eed

Does Your Centre Love Curious George?

Who doesn’t love Curious George and all of his adventures?

Simply by visiting his website (http://www.curiousgeorge.com) you can download tons of free ideas and activities for your Centre…

50 Ideas for More Effective Use of Your Time!

Regain control of how you spend your time using ideas to deal with the most common time problems:

Visit the ChildCareExchange.com website (http://www.ccie.com/resources/view_article.php?article_id=5002417) for this information and much more!

Come Grow With Us: A Manual and Newsletter For Childcare Providers!

Childcare providers are entrusted with the important task of caring for children, and this requires information, many skills and much dedication – it also requires collaboration with parents and service agencies.

Come Grow With Us provides two resources to assist childcare providers in their role in achieving the goal that all children are well cared for in a safe and healthy environment.

Managing in Tough Times: Seven Steps

In the last two newsletters (#8 and #9) you learned five of the seven steps required to manage an organization during tough times:

Step Six: Involve your Board!

Now more than ever, your Board needs to be both well informed about the organization’s financial health and a central part of the planning process. In times of crisis, everyone expects to step up to the plate. As the organization’s fiduciary trustees, your Board members are very much part of the “everyone.” Board members can make important contributions in multiple ways: by providing experience and expertise from other domains and sectors; by helping to pressure test your assumptions and plans; and by playing an especially active role in the organization’s fundraising efforts. They may also be able to provide focused operational support to complement staff efforts or to fill a gap if staff must be laid off. At times like these, Board members should expect to be called upon. They should also expect that what they will be called upon to do will be well considered and appropriate. Effective work on their part, therefore, likely will be to require thoughtful and tactful management, not only on your part but also on that of your Board chair.

Step Seven: Communicate openly and often!

The only thing worse than sitting, helpless, on a train that has slowed its speed or come to a halt in mid-journey, is not knowing why, or how long it will last. Passengers get antsy, worried, and even panic-stricken. Good conductors are on the intercom every few minutes explaining the situation, its root cause and when travel is likely to get back to normal. The best conductors will even suggest how passengers can make the most of their delay and boost morale with small gestures like telling local tales. Leading a team through tough times calls for similarly open and frequent communication from the top. People need to know that leadership has a handle on the problem and a plan to address it. They want to know where they stand, what the organization’s prospects are, how and if they change, and what they can do to help.

Leaders who have weathered past downturns find such transparency is one of the best ways to keep teams engaged and enthusiastic—focused on the needs of the people they are serving and not on the organization’s woes. Here, too, small gestures count: rewarding with frequent praise when staff redouble efforts and tighten belts; serving as a role-model in reducing a non-essential expense, or rolling up your sleeves to fill a gap on the front line. Remember that there is a world of difference between reactive pessimism and hard-headed determination. People will look to the leader who sees and conveys the brighter future.

Questions to Be Asking Ourselves:

In Conclusion:

Steps taken to manage through tough times tend to endure. Making the wrong choices—across the board cuts that weaken everything you do, for example, or fostering mistrust and fear by failing to communicate—will have long-term consequences. But so will making the right choices: reinforcing the organization’s core values and mission focus; identifying leaner ways to execute business as usual; partnering with other nonprofits to be more effective; getting in the habit of making hard choices; becoming strategic about consolidations and/or taking new things on. Like it or not, we’ve probably all been assigned numbers for running this particular financial marathon. How we run it will make all the difference to whether—and in what shape—our organizations are able to cross the finish line.

What’s happening in… your Centre? your Community? your Province? your Country? your World?

Fundraising Ideas – Remember that all of these fundraising ideas, and many more can be found in the Governance Series Workshops (Members’ Only Section) of the PCPC website www.pcpcontario.org:

Save-A-Tape Program at Zehrs: Visit your local Zehrs or Zehrs Food Plus Stores for more information on this unique fundraising idea.
Every $450 worth of Zehrs or Zehrs Food Plus cash register receipt tapes is worth $1.00 (Canadian) towards your favourite club or non-profit organization fund. (Please note that this program is unavailable to individuals and receipt tapes cannot be exchanged for cash.)
For the submitting organization, please bundle receipt tapes in packages of $1,000. The bundles may then be placed in a box that includes the sum total of all of the tape bundles. Take the collected tapes to the Customer Service Desk of the local Zehrs or Zehrs Food Plus Stores, where you will be asked to complete an order form which will be forwarded with the receipts tapes to the Zehrs Administration Office for processing. A receipt will be issued for the receipt tapes. Your organization will receive a cheque which will enable you to use the funds for the purchase of items needed. Please gather at least $10,000 worth of cash register receipt tapes before submitting them to the nearest Zehrs or Zehrs Food Plus Stores. Please allow four week for cheque delivery.

Barbeques and Picnics: Everyone loves a barbeque or picnic in the nice weather; and these events are usually easier to plan out of doors because there is so much more room for people to move around. This event can be held in a park, recreation area, someone’s backyard – or even in the Centre (in the case of bad weather)!
Plan simple food, keeping in mind that certain foods can go bad quickly in hot weather, for barbeques, the old favourites of hot dogs and hamburgers can usually be counted on to attract both children and adults.
Picnic fare could be cold chicken, sandwiches, cheese, bread, etc. Use your own imagination to create picnic lunches!

Get to know potential funders!

State Street Foundation
Address: c/o State Street and Trust Company, 30 Adelaide Street East, Suite 1100, Toronto, Ontario, M5C 3G6
Contact: Ms. Donna Wareham, Vice-President
Website: http://www.statestreet.com/company/community affairs/global philanthrophy/overview.html
Funding Interest: Children
Granting Region: Ontario
Grant Information: Application is available online

Stepping-Stone Foundation
Address: 3000-1055 West Georgia Street, Vancouver, British Columbia, V6E 3R3
Funding Interest: Daycare
Granting Region: Canada-wide
Grant Information: Submit a letter of inquiry; deadline April 30 (annually)

Steve Atanas Stavro Foundation
Address: 1598 Queen Street East, Toronto, Ontario, M4L 1G2
Telephone/Fax: (416) 751-3095 (telephone); (416) 751-2300 (fax)
Funding Interest: Children
Granting Region: Ontario

Did you know? (fun facts and quotes)

You’ll eat about 35,000 cookies in your life time!

Going Green!

Another valuable resource: http://aeceo.ca/content/how-green-my-program.html

This unique website offers information how to green your program — learn about alternatives and suggestions in four distinct areas of operation: resources, food, waste control, and awareness and education!

Composting, Buying Organic and Water-Conservation…


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PCPC: Parent Co-operative Preschool Corporation
1571 Sandhurst Circle, PO Box 63512, Toronto, ON • MIV 1V0
Tel 416-410-2667 (voicemail)
E-mail nancy@pcpcontario.org
Social media PCPC Facebook page
Website www.pcpcontario.org or www.pcpctoronto.org
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PCPC is a registered charity. You can make a donation by credit card via PayPal here.

The Co-Operators logoWe gratefully acknowledge support from the Co-Operators Group.

Printed from www.pcpcontario.org © PCPC 2005-2014.

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